ITIL® 4 Foundation Certification Training

ITIL Certification: The Essential Component for Effective IT Management

Guaranteed to successfully complete the ITIL Certification Exam on your initial attempt

Obtain 22 PDUs | More than 30 quizzes | 4 practice tests | 6 simulation evaluations

Over 100 high-quality exam questions | Quick reference guide | Study strategy for exam achievement

Incorporates PeopleCert training resources, examination fee, and e-book

An extensive educational experience that includes real-world case studies, quizzes, and additional resources

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ITIL® 4 Foundation Course Overview

Get ready for the ITIL® 4 Foundation Certification by utilizing our blended learning approach. Cultivate essential IT service skills, improve team collaboration, and generate value. Engage in a mix of live sessions and self-paced learning resources, which feature assessments and real-world case studies. This ITIL certification prepares you for the exam and strengthens teamwork within the IT sector.

Our training program offers a complete guarantee of passing the exam. We are confident in our highly effective blended learning approach and its capacity to equip learners with the knowledge and assurance needed to successfully pass the ITIL® exam on their first try. Should you not succeed in passing the ITIL® exam on your initial attempt, we will refund the course fee to you.

100% money-back guarantee*

No questions asked refund*
At Centuera, we hold the trust of our customers in the highest regard. However, if you believe that a course does not fulfill your expectations, we provide a 7-day money-back guarantee. Simply send us a refund request via email within 7 days of your purchase, and we will refund 100% of your payment, no questions asked!

Key Features

100% Exam Pass Guarantee: success assured or your money refunded

30 quizzes, 2 real-world industry scenarios, 4 mock examinations, and 6 simulation assessments

Accredited course curriculum with lifetime access to recorded and self-paced learning materials

Earn a maximum of 22 PDUs through instructor-led sessions

Access to official materials from PeopleCert

Course fee encompasses examination costs

Skills Covered

Key concepts of ITIL

ITIL process frameworks

Enhancements in customer experience

15 best practices of ITIL

Core principles of ITIL

Management of service levels

Efficiency in IT Service Management (ITSM)

ITIL® 4 Foundation Course Program Roadmap
Step 1: Secure Your Path
Step 1: Secure Your Path

Select your preferred training format and make a full commitment to following the certification process.


 

Step 2: Master the Framework
Step 2: Master the Framework

Fully engage with the expert-led, 5-week PMP study curriculum to absorb all necessary knowledge.


 

Step 3: Ace the Application
Step 3: Ace the Application

Receive dedicated, end-to-end support for your application to ensure it is audit-proof and approved.

Step 4: Find & Fix Flaws
Step 4: Find & Fix Flaws

Use our extensive question bank of over 2000 items to accurately pinpoint your areas of weakness.


 

Step 5: Conquer the Clock
Step 5: Conquer the Clock

Step 6: Execute & Pass
Step 6: Execute & Pass

Attend the examination completely prepared and succeed in achieving certification on your very first try.


 

Step 7: Leverage Your Credential
Step 7: Leverage Your Credential

Use your new qualification to unlock opportunities for senior positions and a significantly higher pay scale.


 

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Enterprise training for teams

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Flexible Pricing and Billing Options

Private Cohorts Offered

Training Progress Dashboards

Skills Assessment and Benchmarking

Platform Integration Capabilities

Dedicated Customer Success Manager

24/7 Learner Assistance and Support


ITIL® 4 Foundation Course Curriculum

Eligibility

This ITIL® 4 certification training program is specifically tailored for IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, along with IT managers.

Obtaining the ITIL® 4 Foundation certification is beneficial for both seasoned IT professionals and those who are just starting their careers in IT.

Pre-requisites

The ITIL 4 Foundation certification is designed for a wide audience aiming to gain a thorough understanding of ITIL and the fundamentals of IT service management. There are no prerequisites required for participation in this ITIL certification course. It is accessible to individuals from all backgrounds and levels of expertise. This certification provides a vital foundation for numerous career paths and ambitions, rendering it indispensable for anyone seeking to progress in their career.

Learning Path

ITIL® 4 Foundation

Lesson 01 - Course Introduction

  • 1.01 Course Introduction

Lesson 02 - Key Concepts of Service Management

Lesson 03 - Four Dimensions of Service Management

Lesson 04 - The ITIL Service Value System

Lesson 05 - The Service Value Chain

Lesson 06 - ITIL Management Practices

Lesson 07: Online Video Lectures

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ITIL® 4 Foundation Course Exam and Certification

ITIL®, which stands for Information Technology Infrastructure Library, serves as a management framework designed for the delivery of IT services. It assists organizations in managing risks, planning effectively, optimizing incident management practices and digital strategies, and establishing a scalable IT environment that fosters business growth.

ITIL certification serves to validate your qualifications for a position in IT. It highlights your knowledge and expertise in the best practices, processes, terminologies, and techniques associated with IT service management that are prevalent in contemporary IT.

The ITIL 4 Foundation certification exam is an entry-level assessment and represents an excellent starting point for individuals seeking to test their skills within the ITIL framework for IT service management. This certification exam will evaluate your comprehension of the fundamental ITIL 4 principles, which encompass Lean, Agile, and DevOps concepts. The exam is accessible online, allowing you to take it at your convenience, which is particularly beneficial for busy IT professionals.
Our ITIL® 4 Certification Training course is specifically designed to assist you in understanding how to manage modern IT-enabled services. It encompasses essential concepts and common practices throughout the service lifecycle, equipping you with the knowledge and confidence necessary to successfully pass the ITIL certification exam on your first attempt.

PMP Certificate

ITIL® 4 Foundation Course FAQs

ITIL certification is perfect for IT professionals looking to enhance their IT organization's services. Enrolling in our ITIL® 4 Certification Training course provides numerous benefits:

  • The course syllabus includes key ITIL 4 concepts*, offering you a comprehensive understanding of IT service management practices.
  • You will be taught by seasoned instructors who share real-world insights and experiences to deepen your knowledge.
  • You will have access to high-quality self-paced materials, enabling you to learn at your own pace and according to your preferred learning style.
  • The ITIL certification course will equip you for the ITIL 4 Foundation exam, boosting your chances of passing on your first try.
  • *Centuera is an accredited training partner, guaranteeing high-quality and current course content.

The required passing score for the ITIL certification exam is 65%.

As of January 1, 2023, an ITIL certification is valid for three years unless renewed. If you wish to renew your ITIL certification, you can choose from the following options:

  • Retake the ITIL certification exam before the expiration date.
  • Obtain new certifications before the renewal date to automatically extend the renewal date for all ITIL certifications within the certification suite.
  • Accumulate and record professional development points through the MyAxelos membership platform. You can earn 20 CDP (continuous professional development) points each year across various CDP categories for three consecutive years.

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hp
ATT-logo
Bosch-logo
fedEx
cisco
Cognizant_logo
Daimler-Logo
Dell_Logo
deloitte-logo
tcs
EY_logo
hackerrank
Hexaware_Technologies-Logo
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ust global
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Microsoft-Logo
MPHASIS
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